LYSTN Podcast Episode 10: The Customer Experience – Insights from Alex Jackiw

Join us this week as we speak to Alex Jackiw, CPM, President of Milhaus Management. She celebrates 40 years in the industry and provides key insights, tips, and trends that will surely help guide you in creating a stronger customer experience.

Alex shares top insights into how important it is to sell a lifestyle and not a building, how volunteerism and community are involved in strengthening resident retention, the importance of partnering with local businesses, innovative property tour strategies, and much more.

Don’t miss out on this information-packed episode to help you in cracking the resident retention code.

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